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Course Title:

Course ID:

231224 0501 4915ESH

Course Dates :

23/Dec/2024

 To

28/Dec/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.09

VAT may vary depending on the country where the course or workshop is held

Course Category:

Language Skills for Professionals

Language for Specific Purposes (LSP), Secretarial, Soft Skills

Course Certified By:

* Professional Training and CPD Programs

* ESHub CPD

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

The English for Secretarial course is designed to enhance participants' language skills specifically tailored for secretarial roles.
It focuses on developing proficiency in communication, writing, and comprehension, essential for effective secretarial duties in various professional environments.
This course offers a comprehensive framework for improving English language skills specifically tailored for secretarial roles, ensuring participants are equipped with the necessary tools to excel in their professional responsibilities.

Objectives

• Improve participants' English language skills relevant to secretarial tasks.
• Enhance participants' ability to communicate professionally in English, both verbally and in writing.
• Equip participants with the necessary vocabulary and grammar for effective correspondence, documentation, and interaction.
• Develop confidence in using English in various secretarial contexts.

Who Should Attend?

• Secretaries
• Administrative Assistants
• Executive Assistants
• Office Managers
• Anyone involved in secretarial or administrative rules requiring English language proficiency

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day 1:
Fundamentals of Business English
1. Introduction to Business English essentials
2. Basic grammar and sentence structure for effective communication
3. Vocabulary building for common secretarial tasks
4. Practicing professional greetings and telephone etiquette

Day 2:
Written Communication Skills
1. Understanding different types of business correspondence (emails, letters, memos)
2. Formatting and structuring professional emails and letters
3. Writing effective meeting minutes and agendas
4. Proofreading and editing techniques for polished documents

Day 3:
Verbal Communication Skills
1. Developing active listening skills in professional contexts
2. Participating confidently in meetings and discussions
3. Handling phone calls professionally, including taking messages and transferring calls
4. Role-playing exercises for effective communication scenarios

Day 4:
Managing Documents and Records
1. Organizing and filing documents effectively
2. Using office software for document management (e.g., Microsoft Office suite)
3. Creating and maintaining spreadsheets for tracking tasks and deadlines
4. Strategies for managing confidential information securely

Day 5:
Advanced Topics and Practical Application
1. Advanced grammar and vocabulary for specialized secretarial tasks
2. Handling difficult situations and conflict resolution in English
3. Practicing writing reports and summarizing information accurately
4. Reviewing real-life case studies and applying learned skills to practical scenarios

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.